Intake Counselor Night Shift

San Antonio Behavioral Healthcare Hospital; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401K Retirement Plan

Healthcare Spending Account

Dependent Care Spending Account

PTO Plan with Holiday Premium Pay

Life Insurance

Short and Long-Term Disability

Job summary

San Antonio Behavioral Healthcare Hospital is seeking an Intake Therapist to serve as the first clinical contact, assessing and triaging new patients to determine appropriate levels of care and provide evidence-informed crisis intervention.

The role involves conducting interviews, coordinating admissions or referrals, and maintaining accurate documentation while collaborating with physicians, clinicians, and families to develop individualized care plans.

Qualifications

• Master's degree in Social Work or related field.
• Licensed in Texas LMSW/LCSW/LPC-A/LPC as applicable.
• 1–2 years' work experience in behavioral health or hospital setting preferred.
• Must complete new hire orientation and competency training.

Responsibilities

• Assess and triage new patients to determine level of care (inpatient, outpatient, or referral).
• Conduct thorough clinical interviews to assess mental health status and risk.
• Facilitate admissions or referrals to appropriate levels of care.
• Maintain accurate medical records according to regulatory standards.
• Provide immediate crisis intervention and supportive counseling.
• Utilize de-escalation techniques to manage emergencies and ensure safety.
• Collaborate with physicians, clinicians, and families to develop care plans.
• Audit records for regulatory compliance and document assessments and medications.
• Maintain patient confidentiality and professional boundaries.
• Perform additional duties per organizational needs.

Skills

Crisis intervention

Clinical assessment

Medical records documentation

Interdisciplinary collaboration

Education

Master's degree in Social Work

Texas LMSW/LCSW/LPC-A/LPC license

Tools

CPR Certification

De-escalation training

Job description

We are seeking a highly skilled Intake Therapist to join our team. The Intake Therapist acts as the first point of clinical contact, assessing, triaging, and diagnosing new patients to determine appropriate levels of care (inpatient, outpatient, or referral). The provide evidence-informed crisis intervention by assessing emotional distress individuals to determine the safest disposition in the least restrictive setting based on the circumstances of their arrival.

Responsibilities

• Following the doctor's orders for inpatient admissions
• Conduct thorough clinical interviews to assess mental health status, risk (suicide/homicide), and co-occurring disorders
• Facilitate admissions for inpatient care or refer to appropriate community resources (lower levels of care)
• Maintain accurate, timely medical records according to regulatory, state, and insurance standards
• Provide immediate crisis intervention and supportive counseling to patients in acute distress
• Utilizing de-escalation techniques to handle emergencies, providing immediate crisis support, and ensuring a safe environment
• Collaborating with physicians, clinicians, and families to develop individualized care plans and coordinating transfers
• Auditing clinical records for compliance with hospital regulations, TAC, and JC and ensuring accurate documentation of assessments and medication management
• Documenting all assessments and other patient care aspects in medical records
• Maintains professional therapeutic relationships with staff, patients, families, and visitors. Able to maintain patient confidentiality
• Perform other duties as per the requirements of the organization

Qualifications

Master's degree and a valid Texas LMSW, LCSW, LPC-A, LPC license in good standing. 1-2 years' work experience in a behavioral health or hospital setting preferred. Must complete all new hire orientation and competency training.

Additional Requirements

Must possess or obtain a valid CPR certification and de-escalation training before completing new hire orientation.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• Short and Long-Term Disability (with additional buy-in opportunities)