Intake Counselor Night Shift

SAN-Antonio-Behavioral-Healthcare-Hospital-; San Antonio (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401K Retirement Plan

Healthcare Spending Account

Dependent Care Spending Account

PTO Plan with Holiday Premium Pay

Life Insurance

Short and Long-Term Disability

Job summary

SAN-Antonio-Behavioral-Healthcare-Hospital- is seeking an Intake Therapist to be the first clinical contact, assess and triage patients, and determine appropriate care levels within a hospital setting in Texas.

You will provide evidence-informed crisis intervention, document assessments, and coordinate admissions or referrals while collaborating with physicians, clinicians, and families to craft individualized care plans. Strong focus on safety, confidentiality, and efficient patient flow.

Qualifications

• Master’s degree in a relevant field and Texas license in good standing.
• 1-2 years’ work experience in a behavioral health or hospital setting preferred.
• Must complete all new hire orientation and competency training.

Responsibilities

• Assess mental health status and risk; triage and determine level of care.
• Facilitate admissions for inpatient care or refer to community resources
• Maintain accurate medical records per regulations and standards
• Provide crisis intervention and supportive counseling in acute distress
• Collaborate with physicians and families to develop individualized care plans
• Audit records for compliance and ensure documentation accuracy
• Document all assessments in medical records
• Maintain professional therapeutic relationships and confidentiality
• Perform other duties as required by the organization

Skills

Master's degree

Texas LMSW/LCSW/LPC-A/LPC license

CPR certification

De-escalation training

Education

Master’s degree in Social Work or related field

Texas LMSW/LCSW/LPC-A/LPC license

Tools

CPR certification

De-escalation training

Job description

We are seeking a highly skilled Intake Therapist to join our team. The Intake Therapist acts as the first point of clinical contact, assessing, triaging, and diagnosing new patients to determine appropriate levels of care (inpatient, outpatient, or referral). The provide evidence-informed crisis intervention by assessing emotional distress individuals to determine the safest disposition in the least restrictive setting based on the circumstances of their arrival.

Responsibilities:

• Following the doctor’s orders for inpatient admissions
• Conduct thorough clinical interviews to assess mental health status, risk (suicide/homicide), and co-occurring disorders
• Facilitate admissions for inpatient care or refer to appropriate community resources (lower levels of care)
• Maintain accurate, timely medical records according to regulatory, state, and insurance standards
• Provide immediate crisis intervention and supportive counseling to patients in acute distress
• Utilizing de-escalation techniques to handle emergencies, providing immediate crisis support, and ensuring a safe environment
• Collaborating with physicians, clinicians, and families to develop individualized care plans and coordinating transfers
• Auditing clinical records for compliance with hospital regulations, TAC, and JC and ensuring accurate documentation of assessments and medication management
• Documenting all assessments and other patient care aspects in medical records
• Maintains professional therapeutic relationships with staff, patients, families, and visitors. Able to maintain patient confidentiality
• Perform other duties as per the requirements of the organization

Qualifications:

Master’s degree and a valid Texas LMSW, LCSW, LPC-A, LPC license in good standing.

1-2 years’ work experience in a behavioral health or hospital setting preferred.

Must complete all new hire orientation and competency training.

Additional Requirements:

Must possess or obtain a valid CPR certification and de-escalation training before completing new hire orientation.

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• Short and Long-Term Disability (with additional buy-in opportunities)