Night Shift Hospital EVS Technician – Patient-Centered Cleaning

Northwestern Medicine; Lake Forest (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

Northwestern Medicine is hiring for a full-time Environmental Services Technician at Lake Forest Hospital. The role runs 10pm–6:30am with every other weekend, helping keep patient rooms and facilities clean and safe.

You will follow isolation and safety procedures, stock supplies, and maintain equipment while supporting a collaborative hospital environment and providing excellent patient care.

Qualifications

• Must follow oral and written instructions.
• Must be able to communicate effectively with patients, visitors and staff.
• Must be able to work independently.

Responsibilities

• Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
• Follows policies and procedures on patient isolation and contact precautions as necessary.
• Stocks paper items and other supplies in assigned areas as necessary or designated.
• Maintains cart and equipment in clean, working condition and stores in appropriate storage area.
• Promotes safety in the workplace. Uses wet floor signs, PPE, not leaving housekeeping cart or supplies unattended.
• Uses chemicals and equipment in an effective and safe manner. Uses appropriate chemicals, diluted at the correct ratio, in properly labeled containers.
• Notifies supervisor of equipment needing repairs. Reports all safety hazards to manager.
• Communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area).
• Establishes and maintains interpersonal relationship with hospital personnel, while assuring confidentiality of patient information.
• Exhibits the ability to articulate designed scripting model to each customer we serve.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.

Skills

Follow oral and written instructions

Effective communication with patients,

Independent worker

Teamwork and customer service

Job description

Northwestern Medicine is hiring for a full-time Environmental Services Technician at Lake Forest Hospital. The role runs 10pm–6:30am with every other weekend, helping keep patient rooms and facilities clean and safe.

You will follow isolation and safety procedures, stock supplies, and maintain equipment while supporting a collaborative hospital environment and providing excellent patient care.