Night Shift Health Unit Coordinator — Digestive Surgery

Socket.dev; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Cleveland Clinic Health System is seeking a Health Unit Coordinator for the Main Campus in Cleveland. This role covers the H71 Ddi Surg Ortho-Nursing Institute unit and involves nights, with 7:00pm–7:30am shifts and rotating weekends/holidays.

The successful candidate will conduct patient greetings, assist with admissions and transfers, support family wayfinding, and maintain medical records while providing high-quality patient care in a world-class hospital environment.

Qualifications

• High school diploma or GED required.
• One year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.

Responsibilities

• Conducts an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Responds to patient call lights in a manner that expedites appropriate follow through.
• Makes rounds on patients throughout their hospital stay.
• Communicates and facilitates communication with patients, families, other departments and health care team members regarding patient care.
• Assists with processing patient admissions, transfers and discharges.
• Provides concierge service to assist patients and families with way finding and directs them to available resources.
• Assembles and maintains patient medical records and other documents related to patient care.
• Assists with unit clerical functions.
• Assists in trouble-shooting equipment failures such as call system, portable phones, WOWs and other unit devices.

Skills

Customer service

Data entry

Typing

Office equipment

Computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Cleveland Clinic Health System is seeking a Health Unit Coordinator for the Main Campus in Cleveland. This role covers the H71 Ddi Surg Ortho-Nursing Institute unit and involves nights, with 7:00pm–7:30am shifts and rotating weekends/holidays.

The successful candidate will conduct patient greetings, assist with admissions and transfers, support family wayfinding, and maintain medical records while providing high-quality patient care in a world-class hospital environment.