Night Shift Guest Experience & Safety Lead - Arleta

AdvisaCare; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading guest services provider in California seeks a Guest Services and Safety Associate to enhance guest experience and ensure a safe environment. The role involves leading a team, responding to safety incidents, and administrative duties. Candidates must have a high school diploma, 3 years of experience in guest services, and strong leadership skills. This position is full-time and requires flexibility in scheduling.

Qualifications

• Minimum 3 years of experience in guest services, security, or related field.
• Ability to remain calm under pressure and manage emergency situations effectively.
• Experience with conflict resolution and trauma-informed care is a plus.

Responsibilities

• Collaborate with the Operations Manager to schedule Guest Services Associates.
• Ensure proactive guest engagement and support.
• Lead emergency evacuations and drills.

Skills

Leadership

Communication

Interpersonal skills

Conflict resolution

Education

High school diploma or equivalent

Some college or vocational training

Tools

Microsoft Office Suite

Electronic documentation systems

Job description

A leading guest services provider in California seeks a Guest Services and Safety Associate to enhance guest experience and ensure a safe environment. The role involves leading a team, responding to safety incidents, and administrative duties. Candidates must have a high school diploma, 3 years of experience in guest services, and strong leadership skills. This position is full-time and requires flexibility in scheduling.