Night Shift ED Operations Associate

100 Baystate Medical Center; United States; On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision coverage

Tuition assistance

Career growth

Regional opportunities

Retirement plan

Paid time off

Job summary

Baystate Health is seeking an Operations Associate to join the Emergency Department team at Baystate Medical Center in Springfield, MA. The role focuses on bed management, patient flow, and administrative support to care teams to ensure safe and efficient patient throughput.

The position offers full-time night shifts (7pm–7:30am) with benefits, training opportunities, and potential for career advancement within western Massachusetts’ Baystate Health system.

Qualifications

• Experience supporting busy hospital units and patient flow.
• Knowledge of medical records and documentation.
• Ability to communicate effectively with clinicians and staff.

Responsibilities

• Coordinate admissions, discharges, and transfers to support patient throughput.
• Provide administrative support to nurses, hospitalists, case managers, and clinicians.
• Facilitate timely communication among patients, families, and staff.
• Maintain accurate patient records and unit logs.

Skills

Bed management

Patient flow coordination

Administrative support

Communication

Documentation

Team collaboration

Emergency procedures

Systems & technology

Job description

Baystate Health is seeking an Operations Associate to join the Emergency Department team at Baystate Medical Center in Springfield, MA. The role focuses on bed management, patient flow, and administrative support to care teams to ensure safe and efficient patient throughput.

The position offers full-time night shifts (7pm–7:30am) with benefits, training opportunities, and potential for career advancement within western Massachusetts’ Baystate Health system.