Night-Shift Driver Support Specialist

Spotter Labs Inc; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Training stipend

Competitive salary

Paid PTO

Growth opportunities

Innovative culture

Job summary

Spotter Labs Inc. seeks an Afterhours Driver Support Specialist to assist drivers during weekend and night shifts, ensuring timely issue resolution and smooth operations. You will coordinate with dispatchers, guide loads and shipments after hours, and use TMS to retrieve load numbers and contact brokers for directions.

The role emphasizes strong communication, independent work ethic, and comfort with logistics software. Training and growth opportunities are provided within a fast-growing company.

Qualifications

• Experience in logistics, transportation, or related field.
• Strong verbal and written communication for clear information sharing.
• Ability to work independently and take initiative.
• Comfort with using computer software and logistics tools.
• Proactive approach to resolving partner concerns.

Responsibilities

• Serve as the primary contact for drivers with issues during night shifts.
• Tag dispatchers and drivers in Slack to ensure timely information flow.
• Guide drivers through load, receiver, and shipper issues after hours.
• Use TMS to identify load numbers and contact brokers for directions.

Skills

Sales experience

Communication skills

Self-starter

Tech-savvy

Problem-solving

Job description

Spotter Labs Inc. seeks an Afterhours Driver Support Specialist to assist drivers during weekend and night shifts, ensuring timely issue resolution and smooth operations. You will coordinate with dispatchers, guide loads and shipments after hours, and use TMS to retrieve load numbers and contact brokers for directions.

The role emphasizes strong communication, independent work ethic, and comfort with logistics software. Training and growth opportunities are provided within a fast-growing company.