Night Shift Document QA Reviewer | GMP & QC Support

Westrock Coffee; Conway (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Westrock Coffee in Conway, AR is seeking an Administrative QC Support role responsible for reviewing batch records, GMP compliance, and related documentation to support release of finished products. The position requires meticulous record-keeping, data review, and collaboration with QC, Processing, and Lab teams.

Typical duties include coordinating action items from deviations, maintaining records, and providing general administrative support.

Qualifications

• One year certificate/technical training with 3–6 months related experience or equivalent.
• Bachelor's degree in personnel management a plus, but not required.
• Must be PC literate; Word, Excel, and Access are used.
• Ability to work with little supervision.
• Good math aptitude; attention to detail.
• Maintain accurate records; communicate with diverse backgrounds.
• Excellent organizational and planning skills.
• Demonstrates accuracy and thoroughness; monitors own work.
• Interprets a variety of instructions; follows written and oral instructions in English.
• Stay current with company policies and procedures.

Responsibilities

• Review batch and thermal process records, QC testing data, in-process records and HACCP documents.
• Issue finished product releases after internal and state regulatory review.
• Review GMP compliance of validation protocols.
• Review batch production and control records; initiate investigations for discrepancies and report findings to FSQA Manager.
• File and maintain batch production and control records.
• Coordinate and track completion of action items from deviations and change controls.
• Follow up investigation close-out and corrective actions.
• Assist in developing LAN programs to capture and analyze process data.
• Provide administrative support as needed.
• Contribute to site-wide continuous improvement efforts.

Education

One year certificate from college or technical school; with three to six months related experience and/or training; or equivalent combination of education and experience.

Tools

Microsoft Word

Excel

Access

Job description

Westrock Coffee in Conway, AR is seeking an Administrative QC Support role responsible for reviewing batch records, GMP compliance, and related documentation to support release of finished products. The position requires meticulous record-keeping, data review, and collaboration with QC, Processing, and Lab teams.

Typical duties include coordinating action items from deviations, maintaining records, and providing general administrative support.