Document Reviewer 3rd shift

WESTROCK COFFEE; Conway (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Westrock Coffee in Conway, AR is seeking an Administrative QC Support role responsible for reviewing batch records, GMP compliance, and related documentation to support release of finished products. The position requires meticulous record-keeping, data review, and collaboration with QC, Processing, and Lab teams.

Typical duties include coordinating action items from deviations, maintaining records, and providing general administrative support.

Qualifications

• One year certificate/technical training with 3–6 months related experience or equivalent.
• Bachelor's degree in personnel management a plus, but not required.
• Must be PC literate; Word, Excel, and Access are used.
• Ability to work with little supervision.
• Good math aptitude; attention to detail.
• Maintain accurate records; communicate with diverse backgrounds.
• Excellent organizational and planning skills.
• Demonstrates accuracy and thoroughness; monitors own work.
• Interprets a variety of instructions; follows written and oral instructions in English.
• Stay current with company policies and procedures.

Responsibilities

• Review batch and thermal process records, QC testing data, in-process records and HACCP documents.
• Issue finished product releases after internal and state regulatory review.
• Review GMP compliance of validation protocols.
• Review batch production and control records; initiate investigations for discrepancies and report findings to FSQA Manager.
• File and maintain batch production and control records.
• Coordinate and track completion of action items from deviations and change controls.
• Follow up investigation close-out and corrective actions.
• Assist in developing LAN programs to capture and analyze process data.
• Provide administrative support as needed.
• Contribute to site-wide continuous improvement efforts.

Education

One year certificate from college or technical school; with three to six months related experience and/or training; or equivalent combination of education and experience.

Tools

Microsoft Word

Excel

Access

Job description

The Document Review is responsible for reviewing specifications, procedures, protocols and batch records for Good Manufacturing Procedures (GMPs) compliance to support the release and stability of finished products.

Performs a variety of administrative tasks to support QC, Processing, and Lab. Completes special assignments and projects as required. In addition, all employees are expected to work on any assignment-determined necessary by the team or management to ensure team success. All Administrative support participates in a team environment where shared responsibilities, problem solving, achieving team goals, and continuous improvements of the overall process are basic expectations.

Job Duties:

• Responsible for batch and thermal process record review of records, QC testing, in process data records and HACCP support documents in accordance with company policy and food safety regulations. Issue Finished Product releases subsequent to internal and State Regulatory review.
• Reviews validation protocols for Good Manufacturing Practices (GMP) compliance.
• Perform reviews of batch production and control records for product and initiate investigation for any unexplained discrepancy found during review, reports findings to FSQA Manager.
• File and maintain batch production and control records.
• Coordinate and track completion of action items generated due to deviations and change control requests.
• Follow up investigation close out and corrective actions
• Assist in developing local area network program to capture and analyze process and production data as required.
• Administrative support as needed
• Expected to function as an engaged employee and contribute to the site's continuous improvement efforts.

Requisition Number

7093

Shift

Third

Qualification

Qualifications:

• One year certificate from college or technical school; with three to six months related experience and/or training; or equivalent combination of education and experience.
• Bachelor's degree in personnel management a plus, but not required.
• Must be PC literate; Microsoft Word, Excel, and Access
• Ability to work with little supervision.
• Good math aptitude requires attention to detail, and ability to handle multiple situations at one time.
• Ability to maintain accurate records with the ability to communicate with diverse backgrounds.
• Excellent organizational and planning skills.
• Demonstrates accuracy and thoroughness, monitors own work to ensure quality.
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
• Ability to stay current of company policies, procedures and practices.
• Understand and follow written and oral instructions in the English language.

Equal Opportunity Employer / Vets / Disabled

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