Document Reviewer 3rd shift

Westrock Coffee Company; Conway (AR); On-site; USD 32,000 - 44,000; Full time

Job summary

Westrock Coffee Company in Conway, AR, is seeking an Administrative QC Support role focused on document review and records control to ensure GMP compliance for finished product releases. You will review batch records, QC data, and HACCP documents, issue releases after regulatory review, and support continuous improvement across QA, processing, and lab teams.

The role requires a 1-year certificate or equivalent experience, PC literacy (Word/Excel/Access), and strong attention to detail.

Qualifications

• One year certificate from college or technical school; with three to six months related experience and/or training; or equivalent combination of education and experience.
• Bachelor's degree in personnel management a plus, but not required.
• Must be PC literate; Microsoft Word, Excel, and Access
• Ability to work with little supervision.
• Good math aptitude requires attention to detail, and ability to handle multiple situations at one time.
• Ability to maintain accurate records with the ability to communicate with diverse backgrounds.
• Excellent organizational and planning skills.
• Demonstrates accuracy and thoroughness, monitors own work to ensure quality.
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
• Ability to stay current of company policies, procedures and practices.
• Understand and follow written and oral instructions in the English language.

Responsibilities

• Review batch and thermal process records, QC data, and HACCP support documents for GMP compliance.
• Issue finished product releases after internal and regulatory review.
• Review validation protocols for GMP compliance.
• Investigate discrepancies in batch production and control records and report findings.
• File and maintain batch production and control records.
• Coordinate action items from deviations and change controls.
• Follow up on investigation closures and corrective actions.
• Assist in developing LAN programs to capture and analyze process data.
• Provide administrative support as needed.
• Contribute to site continuous improvement efforts.

Skills

Word

Excel

Access

Attention to detail

Organizational skills

Independent work

Education

Certificate from college or technical school

Bachelor's degree in personnel management

Job description

The Document Review is responsible for reviewing specifications, procedures, protocols and batch records for Good Manufacturing Procedures (GMPs) compliance to support the release and stability of finished products.

Performs a variety of administrative tasks to support QC, Processing, and Lab. Completes special assignments and projects as required. In addition, all employees are expected to work on any assignment-determined necessary by the team or management to ensure team success. All Administrative support participates in a team environment where shared responsibilities, problem solving, achieving team goals, and continuous improvements of the overall process are basic expectations.

Job Duties:

• Responsible for batch and thermal process record review of records, QC testing, in process data records and HACCP support documents in accordance with company policy and food safety regulations. Issue Finished Product releases subsequent to internal and State Regulatory review.
• Reviews validation protocols for Good Manufacturing Practices (GMP) compliance.
• Perform reviews of batch production and control records for product and initiate investigation for any unexplained discrepancy found during review, reports findings to FSQA Manager.
• File and maintain batch production and control records.
• Coordinate and track completion of action items generated due to deviations and change control requests.
• Follow up investigation close out and corrective actions
• Assist in developing local area network program to capture and analyze process and production data as required.
• Administrative support as needed
• Expected to function as an engaged employee and contribute to the site's continuous improvement efforts.

Requisition Number

7093

Shift

Third

Qualification

Qualifications:

• One year certificate from college or technical school; with three to six months related experience and/or training; or equivalent combination of education and experience.
• Bachelor's degree in personnel management a plus, but not required.
• Must be PC literate; Microsoft Word, Excel, and Access
• Ability to work with little supervision.
• Good math aptitude requires attention to detail, and ability to handle multiple situations at one time.
• Ability to maintain accurate records with the ability to communicate with diverse backgrounds.
• Excellent organizational and planning skills.
• Demonstrates accuracy and thoroughness, monitors own work to ensure quality.
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
• Ability to stay current of company policies, procedures and practices.
• Understand and follow written and oral instructions in the English language.

Equal Opportunity Employer / Vets / Disabled

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