Night-Shift Data Center Technician (On Site)

Utah; Campus (IL); On-site; USD 29,000 - 36,000; Full time

Job summary

The University of Utah is seeking a Data Center Technician to join the Infrastructure and Operations team responsible for data center and IT spaces across the institution. This role will deliver mission-critical service as part of a technically diverse team within UIT, the central IT service provider.

Based on campus in Salt Lake City, the position supports operations, monitors infrastructure, troubleshoots issues, coordinates with on-call engineers, and upholds security procedures for access

Qualifications

• Equivalency statement allows 1 year of higher education substituted for 1 year of directly related work experience.
• Data Center Technician, II requires at least 1 year of related experience.

Responsibilities

• Answer customer phone calls and emails in a professional manner.
• Receive and address work orders to install computer, network and server hardware.
• Monitor and help troubleshoot technical issues with data center infrastructure and customer owned IT equipment.
• Contact on-call staff or data center engineers when escalation is appropriate.
• Perform facility walkthroughs and administration of security at reception.
• Hold all tenants accountable to security procedures for access.
• Operate a company vehicle to perform assigned tasks at multiple locations.
• Not eligible for any remote work.
• Other duties as assigned.

Job description

The University of Utah is seeking a Data Center Technician to join the Infrastructure and Operations team responsible for data center and IT spaces across the institution. This role will deliver mission-critical service as part of a technically diverse team within UIT, the central IT service provider.

Based on campus in Salt Lake City, the position supports operations, monitors infrastructure, troubleshoots issues, coordinates with on-call engineers, and upholds security procedures for access