Data Center Technician II — Night Shift

Utah; Salt Lake City (UT); On-site; USD 29,000 - 36,000; Full time

Job summary

The University of Utah is seeking a Data Center Technician II to join the Infrastructure and Operations team responsible for data center and IT spaces across the campus. This position supports mission-critical service delivery to the university and its external customers.

Working in a technically diverse environment, you will handle customer inquiries, install and troubleshoot hardware, monitor data center infrastructure, and ensure security procedures are followed, with no remote work

Qualifications

• Equivalency statement: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
• Data Center Technician, II: Requires at least 1 year of related experience.

Responsibilities

• Answer customer phone calls and emails in a professional manner.
• Receive and address work orders to install computer, network and server hardware.
• Monitor and help troubleshoot technical issues with data center infrastructure and customer owned IT equipment.
• Contact on-call staff or data center engineers when escalation is appropriate.
• Perform facility walkthroughs and administration of security at reception.
• Hold all tenants accountable to security procedures for access.
• Operate a company vehicle to perform assigned tasks at multiple locations.
• Not eligible for any remote work.
• Other duties as assigned.

Job description

The University of Utah is seeking a Data Center Technician II to join the Infrastructure and Operations team responsible for data center and IT spaces across the campus. This position supports mission-critical service delivery to the university and its external customers.

Working in a technically diverse environment, you will handle customer inquiries, install and troubleshoot hardware, monitor data center infrastructure, and ensure security procedures are followed, with no remote work