Night Shift Crew Member — Guest Experience Champion

Dunkin | Worcester Donuts, Inc; Paxton (MA); On-site; USD 18,000 - 25,000; Full time

Job summary

Dunkin | Worcester Donuts, Inc is seeking a Night Shift Crew Member to help deliver great guest experiences. You will follow brand standards, prepare products, and ensure food safety while working in a fast-paced environment.

A strong focus on teamwork and guest satisfaction is essential. Daily responsibilities include communicating with teammates, maintaining a clean workstation, and handling cash and procedures accurately.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read

English fluency

Count money and make change

Job description

Dunkin | Worcester Donuts, Inc is seeking a Night Shift Crew Member to help deliver great guest experiences. You will follow brand standards, prepare products, and ensure food safety while working in a fast-paced environment.

A strong focus on teamwork and guest satisfaction is essential. Daily responsibilities include communicating with teammates, maintaining a clean workstation, and handling cash and procedures accurately.