Guest-Focused Crew Member — Fast-Paced Café Team

Baskin-Robbins; State College (Centre County); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Paid Time Off

Employee Meals

Medical Insurance (full-time)

Job summary

Dunkin’ Donuts franchisee is seeking a Crew Member to deliver great guest experiences by preparing products to standards and serving them with enthusiasm in a clean, welcoming environment.

You will work in a fast-paced team to meet guests’ needs, follow safety and brand standards, and participate in training. This role emphasizes reliability, punctuality, and a positive, energetic demeanor in a restaurant setting.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our CARE level of service.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Cash handling

Restaurant equipment

Guest focus

Job description

Dunkin’ Donuts franchisee is seeking a Crew Member to deliver great guest experiences by preparing products to standards and serving them with enthusiasm in a clean, welcoming environment.

You will work in a fast-paced team to meet guests’ needs, follow safety and brand standards, and participate in training. This role emphasizes reliability, punctuality, and a positive, energetic demeanor in a restaurant setting.