Guest Experience Crew Member

Baskin-Robbins; Chester Springs (PA); On-site; USD 18,000 - 23,000; Full time

Job summary

The Dunkin' Donuts franchise is hiring Crew Members to deliver great guest experiences and support daily operations in a fast-paced environment. You’ll work with a team to uphold brand standards, prepare food and beverages, and maintain a clean, welcoming space for every guest.

Growth is encouraged as we promote from within, offering opportunities to learn and advance while building lasting relationships and contributing to quality and value in every shift.

Qualifications

• Ability to communicate professionally with fellow team members.
• Strong guest-service mindset and friendly attitude.
• Reliable and punctual with work shifts.
• Willing to learn brand standards and procedures.

Responsibilities

• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Provide high guest satisfaction and address guest needs promptly.
• Follow brand standards and safety procedures to serve quality food and beverage.
• Maintain a clean workstation and assist with guest areas as directed.
• Complete training and support others in training as needed.
• Execute restaurant standards and marketing initiatives effectively.
• Prepare products following recipes and procedures.
• Follow cash handling, cleanliness, food safety, and security procedures.
• Comply with all restaurant, brand, and franchisee policies.

Skills

Team communication

Guest service

Time management

Willingness to learn

Job description

The Dunkin' Donuts franchise is hiring Crew Members to deliver great guest experiences and support daily operations in a fast-paced environment. You’ll work with a team to uphold brand standards, prepare food and beverages, and maintain a clean, welcoming space for every guest.

Growth is encouraged as we promote from within, offering opportunities to learn and advance while building lasting relationships and contributing to quality and value in every shift.