Guest-Focused Crew Member — Fast-Paced Café

Baskin-Robbins; Beverly (MA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Weekly pay

Employee meals

Medical insurance contribution (full/3

Paid Time Off

AFLAC options

Job summary

Dunkin' Donuts franchisee in Beverly, MA is seeking Crew Members to deliver great guest experiences. Crew Members prepare products to standard and serve with enthusiasm in a clean environment as part of a team.

You will help meet guest needs with a friendly attitude and contribute to a positive, fast-paced work culture. Responsibilities include adhering to schedules, maintaining cleanliness, handling cash, and supporting training of teammates.

Qualifications

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Cash handling

Teamwork

Guest service

Job description

Dunkin' Donuts franchisee in Beverly, MA is seeking Crew Members to deliver great guest experiences. Crew Members prepare products to standard and serve with enthusiasm in a clean environment as part of a team.

You will help meet guest needs with a friendly attitude and contribute to a positive, fast-paced work culture. Responsibilities include adhering to schedules, maintaining cleanliness, handling cash, and supporting training of teammates.