Night-Shift Cookie & Guest Experience Pro

Insomnia Cookies; Santa Barbara (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next日)

Flexible scheduling

Employee discount (free cookies!)

Growth into leadership roles

Job summary

Insomnia Cookies is hiring for Cookie Crew Members at our Santa Barbara bakery. You’ll be part baker, part hospitality expert, and a late-night hero, welcoming guests, baking warm cookies, and packing orders to ensure a memorable experience.

We operate in a fast-paced environment with evening, late-night, weekend, and holiday shifts. If you enjoy great people, energetic settings, and making someone's day sweeter, you’ll fit right in.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Guest interaction

Team player

Multitasking

Tools

POS system

Job description

Insomnia Cookies is hiring for Cookie Crew Members at our Santa Barbara bakery. You’ll be part baker, part hospitality expert, and a late-night hero, welcoming guests, baking warm cookies, and packing orders to ensure a memorable experience.

We operate in a fast-paced environment with evening, late-night, weekend, and holiday shifts. If you enjoy great people, energetic settings, and making someone's day sweeter, you’ll fit right in.