Late-Night Cookie Crew — Bake, Deliver, Grow

Insomnia-Cookies; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Part-Time

Pay on-demand

Paid time off

Pet insurance

Training & mentorship

Growth opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies is seeking a Cookie Crew Member at our Birmingham, AL store. You will greet guests, take orders, bake cookies, and ensure warm, accurate delivery/pickup orders while delivering a friendly, memorable experience.

As part of a fast-paced bakery team, you will rotate between front-of-house and in-store baking duties, with opportunities for advancement. Evening and weekend availability is required, and you’ll enjoy employee discounts and growth potential.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Personable, genuine, outgoing demeanor.
• Customer service focused and a willingness to exceed guest expectations.
• Great communication, organizational and math skills.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests entering the store and take orders according to procedure.
• Help customers understand menu items and confirm orders for accuracy.
• Provide a warm experience in-person and over the phone.
• Bake cookies to perfection and scoop ice cream.
• Ensure fast, warm delivery orders are packaged and sent out.
• Handle cash and payments with accuracy and no shortages.

Skills

Customer service

Strong communication

Lift 40 lb

18+ years

Evenings/weekends

US eligible

Job description

Insomnia Cookies is seeking a Cookie Crew Member at our Birmingham, AL store. You will greet guests, take orders, bake cookies, and ensure warm, accurate delivery/pickup orders while delivering a friendly, memorable experience.

As part of a fast-paced bakery team, you will rotate between front-of-house and in-store baking duties, with opportunities for advancement. Evening and weekend availability is required, and you’ll enjoy employee discounts and growth potential.