Night Shelter Safety Advocate

Shepherd's House Ministries; Bend (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

Shepherds House Ministries in Oregon is seeking an Overnight Safety Monitor to safeguard the Franklin Shelter and overnight participants. You will conduct patrols, address safety concerns, and coordinate with staff to ensure secure, supportive environments.

The role involves trauma-informed interaction, incident documentation, and adherence to safety protocols. Ability to work overnight, in varying weather, and coordinate with partners is essential.

Qualifications

• High school diploma or equivalent; additional education in social services or security is a plus.
• Previous shelter or social service experience preferred.
• Strong interpersonal and communication abilities across diverse communities.
• Familiarity with trauma-informed care and de-escalation techniques.
• Reliable and punctual; able to work independently and in a team.
• Basic computer skills including data entry and MS Office.
• Must pass background checks per organizational and legal requirements.

Responsibilities

• Maintain a welcoming, safe environment for participants accessing services and support.
• Monitor the facility and surrounding area through routine patrols; identify and respond to safety concerns, including contacting staff or emergency services as needed.
• Conduct routine facility checks, including securing entrances/exits and monitoring access points to ensure overnight safety and security.
• Prepare the facility for overnight operations and ensure appropriate transition for daytime activities.
• Respond to medical, behavioral, and facility emergencies in accordance with established protocols.
• Identify and address prohibited items or unsafe materials in alignment with Lighthouse policies and procedures.
• Engage participants respectfully using trauma-informed and de-escalation practices to maintain a calm and safe environment.
• Enforce program guidelines and safety standards, including Relational Agreements and Good Neighbor expectations.
• Maintain accurate documentation, including incident reports, shift updates, and communication with staff and security partners.
• Support overall operations through administrative tasks, staff communication, neighborhood relations, and front desk coverage as needed.

Skills

Interpersonal skills

Trauma-informed care

De-escalation techniques

Reliability & punctuality

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Shepherds House Ministries in Oregon is seeking an Overnight Safety Monitor to safeguard the Franklin Shelter and overnight participants. You will conduct patrols, address safety concerns, and coordinate with staff to ensure secure, supportive environments.

The role involves trauma-informed interaction, incident documentation, and adherence to safety protocols. Ability to work overnight, in varying weather, and coordinate with partners is essential.