Night Shelter Monitor – Stay Over Program (Overnights)

Mission Action; San Francisco (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long-term disability

Life insurance

Flexible spending account

Commuter benefits

Paid holiday

Paid sick leave

Vacation with Summer Recess and Winter

Job summary

Mission Action seeks a Family Shelter Monitor in San Francisco to oversee operation and safety of a family emergency shelter serving youth and families. The role requires night shifts (evening to morning) and weekend coverage, with potential full-time or part-time status.

Responsibilities include enforcing shelter policies, documenting daily activities, and maintaining professional conduct while coordinating with program staff.

Qualifications

• Written and oral communication in English is required.
• Bilingual Spanish preferred for basic communication.
• High School Diploma or equivalent required.

Responsibilities

• Ensure safety and security of shelter site and respond to emergencies.
• Enforce shelter policies for staff, youth and family participants.
• Explain shelter rules and grievance policies to guests.
• Schedule shelter hearings and coordinate daily operations.
• Provide regular reports to management via logs, email, and calls.
• Notify Director of Operations of maintenance needs.
• Facilitate daily check-in/check-out of guests.
• Mediate and de-escalate conflicts.
• Complete mandated reporter training and report child abuse/neglect as needed.
• Stay awake during shifts and monitor night staff.
• Participate in fundraising and organizational meetings.

Skills

Customer service

Bilingual Spanish

English communication

Basic computer skills

Education

High School Diploma or equivalent

Tools

MS Word

Email

Job description

Mission Action seeks a Family Shelter Monitor in San Francisco to oversee operation and safety of a family emergency shelter serving youth and families. The role requires night shifts (evening to morning) and weekend coverage, with potential full-time or part-time status.

Responsibilities include enforcing shelter policies, documenting daily activities, and maintaining professional conduct while coordinating with program staff.