Night Security Dispatcher - CCTV & 911 Response

Piedmont-Healthcare; Augusta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Piedmont Augusta Hospital is seeking a Security Dispatcher to handle the daily operation of the security dispatch center, monitor CCTV and alarm systems, and respond to 3911 emergency calls. The role requires strong public relations skills and the ability to communicate effectively with staff, physicians, patients and family members.

After-hours visitation control is also part of the duties. Two years of related security or 911 dispatch experience is required, along with a high school diploma or

Qualifications

• Must possess excellent public relations/customer service skills and able to effectively communicate both verbally and in writing.
• Must possess multi-tasking ability.

Responsibilities

• Dispatches resources and maintains activity log.
• Monitors CCTV and alarms systems.
• Responds quickly to telephone and intercom calls.
• Enforces the after hour visitation process.
• Prioritizes all requests for service.
• Performs other duties as assigned by supervisor.

Skills

Public relations

Customer service

Multi-tasking

Education

High school diploma or GED

Job description

Piedmont Augusta Hospital is seeking a Security Dispatcher to handle the daily operation of the security dispatch center, monitor CCTV and alarm systems, and respond to 3911 emergency calls. The role requires strong public relations skills and the ability to communicate effectively with staff, physicians, patients and family members.

After-hours visitation control is also part of the duties. Two years of related security or 911 dispatch experience is required, along with a high school diploma or