Night Regional Referral Navigator

PHP Staging Mobile Taleo; Dayton (OH); On-site; USD 28,000 - 39,000; Full time

Job summary

Premier Health in Dayton, OH is seeking a Regional Referral Center Coordinator for night shifts (7p-7a) to coordinate calls, transfers, and consulting services across a 150-mile radius. The role requires strong customer service skills and the ability to work with multiple providers and paging systems.

You will support patient flow, document interactions, and communicate effectively with internal and external stakeholders.

Qualifications

• Minimum Education: High School completion / GED.
• Preferred: Associates degree in Healthcare related field.
• Experience: 1–3 years in health care setting.
• Knowledge/Skills: multitasking, patient/family communication, data entry and documentation.

Responsibilities

• Answer calls to provide entry into Premier Health’s Regional Referral Center.
• Meet department benchmarks for call handling and transfers.
• Assist physicians with emergent and non-emergent transfers and consults.
• Transcribe and enter interactions accurately into computer systems.
• Coordinate bed placement and transportation with related teams.

Skills

Multitask

Negotiation

Conflict management

Computer basics

Typing speed

Organization

Interpersonal skills

Team player

Education

High School completion / GED

Associates degree in Healthcare related field

Job description

Premier Health in Dayton, OH is seeking a Regional Referral Center Coordinator for night shifts (7p-7a) to coordinate calls, transfers, and consulting services across a 150-mile radius. The role requires strong customer service skills and the ability to work with multiple providers and paging systems.

You will support patient flow, document interactions, and communicate effectively with internal and external stakeholders.