Night Pool Service Attendant - Closer

Quinn's Hot Springs; Paradise (MT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Group Health Insurance

Dental Insurance

Vision Insurance

PTO

401(k) Retirement

Holiday Pay

Aflac

Free Soaking for employee and guest

Free lodging benefits

Meal benefits

Rewards & Recognition

Employee Referral Program

Gym Reimbursement

Discount pricing in gift shop & coffee

Job summary

Quinn's Hot Springs is seeking team members for the pools team to deliver exceptional guest service and uphold a happy guest experience at the resort in Paradise, Montana. The role emphasizes communication, learning pool operations, and maintaining pool area cleanliness.

The evening/night shift (3:30 p.m.–11:30 p.m.) is available, with weekends required. The position requires walking most of the day and working outdoors in all weather conditions. Benefits are offered to full-time staff.

Qualifications

• Excellent communication skills.
• Ability to address behavior issues and determine the best course of action.
• Willingness/ability to learn the basic rules and guidelines of the pool complex area.
• Intermediate computer skills.

Responsibilities

• Check guests in and out.
• Answer phones and provide guests with answers to all questions related to the pools and the resort in general.
• Provide water to the guests.
• Washing, drying, and folding laundry.
• Monitor the cleanliness and upkeep of the changing rooms.
• Monitor and address guest behavior in the pools as necessary.
• Maintaining the cleanliness of the pool area by picking up discarded cups/trash.
• Familiarizing yourself with the pump room.
• Learn and monitor the health of pools.
• Vacuum and skim the pools as necessary.

Skills

Excellent communication

Behavior management

Willingness to learn pool rules

Computer skills

Job description

It's likely you've seen our beautiful hot springs, our crown jewel! Did you know we won the Distinctly Montana awards for Best Hot Springs and Best Hot Springs Resort? How would you like to be a part of the team that supports those awards (we plan to continue receiving this award annually)? In order to provide the best customer service to our guests, we would like to add a couple more people to our pools team.

Our mission is HAPPINESS and this is where the magic happens. Do you have what it takes to help us meet our mission by providing HAPPINESS to our guests? Exceptional customer service, excellent communication skills, and a willingness/ability to learn the basics in pool operations.

Current Opening:

• Evening/Night shift 3:30 p.m. - 11:30 p.m.
• Weekends are required

Tasks/Responsibilities (including but not limited to):

• Check guests in and out.
• Answer phones and provide guests with answers to all questions related to the pools and the resort in general.
• Provide water to the guests.
• Washing, drying, and folding laundry.
• Monitor the cleanliness and upkeep of the changing rooms.
• Monitor and address guest behavior in the pools as necessary.
• Maintaining the cleanliness of the pool area by picking up discarded cups/trash.
• Familiarizing yourself with the pump room.
• Learn and monitor the health of pools.
• Vacuum and skim the pools as necessary.
  

Required Skills/Abilities:

• Excellent communication skills.
• Ability to address behavior issues and determine the best course of action.
• Willingness/ability to learn the basic rules and guidelines of the pool complex area.
• Intermediate computer skills.

Experience:

• Previous experience working with pools is helpful but not required.

Physical Requirements:

• Position does require you to walk for most of the day.
• Frequent lifting, bending, stooping.
• Ability to work inside and outside in all weather conditions.
• Ability to lift up to 25 lbs unassisted.

Benefits:

• Group Health Insurance for FT employees (30+ hrs per week)
• Dental and Vision Insurance
• PTO for FT employees (32+ hrs per week)
• 401(k) Retirement with company match
• Holiday Pay
• Aflac
• FREE Soaking for employee and a guest
• FREE lodging benefits
• Meal benefits
• Rewards & Recognition
• Employee Referral Program
• Gym Reimbursement
• Discount pricing in the gift shop and coffee shop
• ...and MORE
  

Wage:

$18 per hour depending on experience. Lots of room to grow as your knowledge of the pool systems expands.