Night Passenger Assistance Lead – Wheelchair Services

Union Depot; Reno (NV); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM is seeking a Night Lead Airline Passenger Assistant in Reno to lead a team of Wheelchair Agents who assist passengers requiring wheelchair support. You will drive productivity and ensure top-tier customer service, while enforcing safety, quality, and regulatory standards established by the Company, clients, and authorities.

Pay rate is $16.00/hour with a Thursday-Monday 16:00-Close schedule. ABM offers a comprehensive benefits package and a welcoming environment for applicants from all

Qualifications

• Experience leading a team of customer service agents.
• Ability to manage productivity and maintain safety and quality standards.

Responsibilities

• Lead a team of Wheelchair Agents to assist passengers requiring wheelchair support.
• Ensure productivity, customer service, and compliance with safety and regulatory standards.

Job description

ABM is seeking a Night Lead Airline Passenger Assistant in Reno to lead a team of Wheelchair Agents who assist passengers requiring wheelchair support. You will drive productivity and ensure top-tier customer service, while enforcing safety, quality, and regulatory standards established by the Company, clients, and authorities.

Pay rate is $16.00/hour with a Thursday-Monday 16:00-Close schedule. ABM offers a comprehensive benefits package and a welcoming environment for applicants from all