Night Manager - JOEY Southcenter

JOEY Restaurant Group; Seattle (WA); On-site; USD 81,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Flexible schedule

Disability insurance

Paid vacation

Paid sick leave

Job summary

JOEY Restaurant Group in Seattle is seeking a Night Manager to lead a high-performing team and ensure exceptional hospitality during evening hours.

You will manage service standards, train staff, handle guest issues, and contribute to quarterly planning while safeguarding quality and safety. This full-time role offers growth within a multi-concept brand and a comprehensive benefits package.

Qualifications

• 1-3+ years leadership experience and ability to lead a team.
• Passion for hospitality and world-class guest experiences.
• Must have or be able to obtain local Food Handler and Alcohol Server/Seller permits.
• Ability to walk/stand for long periods and lift up to 50 lbs.

Responsibilities

• Foster a cohesive, high-performing team through exemplary leadership.
• Provide guests with friendly, attentive service and uphold hospitality standards.
• Resolve service issues and guest complaints with urgency and good judgment.
• Assist with managing store sales, budgets, cost of goods, and labor.
• Supervise service and experience standards and coach staff.
• Build sales opportunities and positive guest experiences.
• Support recruitment, onboarding, and retention efforts.
• Train and develop technical knowledge and execution.
• Communicate daily focus to service and kitchen teams.
• Follow food and alcohol safety procedures.

Skills

Leadership experience

Customer service

Communication skills

Problem solving

Team development

Job description

Full-time
$80,500.00 - 83,000.00 per year
Full-time
$80,500.00 - 83,000.00 per year
Annual Salary Range
$80500.00 - $83000.00 per year

As a Night Manager, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience.

Duties

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
• Assist with managing store sales, budgets, cost of goods, and labor.
• Supervise and guide our service and experience standards and provide impactful coaching as needed.
• Build sales opportunities and positive guest experiences.
• Fulfill recruitment needs, impact positive candidate experience and selection and retain your team.
• Support with training and development of technical knowledge and execution.
• Communicate daily focus and feedback to service and kitchen teams.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1-3 + years leadership experience (If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
• Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Thrive in a dynamic, fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Required Knowledge, Skills, And Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
• They are passionate about quality and professionalism.
• They possess exceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Discounted clothing retailer partnership.
• Referral bonus program.
• Sales competitions and rewards.
• Paid vacation.
• Paid sick leave.

Join our team! If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves... YOUR journey starts here.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030. When you join the JOEY team, you can expect a warm, inclusive, and creative environment, where we are committed to training, educating, and empowering our people. JOEY Restaurants is an Equal Employment Opportunity Employer. We are committed to offering reasonable accommodations to qualified job applicants. This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job. JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies must establish a fully executed service agreement with JOEY’s Human Resources department to submit resumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries please submit your request to [e-mail].

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee discount
• Flexible schedule
• Disability insurance