Night Manager

Dunkin' | Boston Coffee, Inc. & Disney Coffee, Inc.; Greensboro (GA); On-site; USD 32,000 - 54,000; Full time

Job summary

Dunkin' in Greensboro, Georgia is seeking a Night Operations Supervisor to direct nightly store activities, ensure compliance with brand standards, and deliver a superior guest experience.

You will monitor performance through guest feedback, manage safety and sanitation, and maintain product quality by collaborating with team members during night shifts.

Responsibilities

• Directs the nightly operations of a single store.
• Follows prescribed policies and practices.
• Ensures standards for guest service, food costs, safety, sanitation, and product prep/merchandising.
• Performs the principal duties while remaining adaptable to additional tasks.
• Interacts with guests, tracks store performance via guest feedback, and follows up on compliments and complaints.

Job description

Responsibilities

• Responsible for directing the daily night operations of a single store
• Operates by prescribed policies and practices
• Ensures compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising
• Principal Duties and Responsibilities: The majority of duties performed, but not meant to be inclusive or to prevent other duties from being assigned
• Responsible for interacting with guests, monitoring store performance based on guest feedback, and following up on consumer care compliments and complaints