Night Logistics Track & Trace Specialist

ITS Logistics; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

ITS Logistics in Fort Worth, TX seeks a Track and Trace Associate for the brokerage division. You will monitor shipments, maintain driver relationships, and provide timely updates to customers across the ITS network.

The role emphasizes accurate communication, use of a TMS, and handling high-stress situations with composure. One year in transportation preferred, evening/night availability required. August 10 start date.

Qualifications

• Minimum of one year experience in the transportation industry.
• Ability to work evening or overnight hours.
• Strong written and verbal communication skills.
• Proficient in TMS and customer service practices.

Responsibilities

• Track and trace current shipments in ITS network with accuracy.
• Maintain relationships with drivers and provide necessary support.
• Provide timely, accurate communications to all customers.
• Review daily network status and communicate effective handoffs each shift.
• Utilize technology to track orders for on-time delivery.
• Ensure loads are on time and updates are shared per cadence.
• Escalate delays, loss events, or issues to the proper chain of command.
• Perform duties with high attention to detail and accuracy.

Skills

Track and Trace

Communication

Relationship building

TMS knowledge

Tools

TMS (Transportation Management System)

Job description

ITS Logistics in Fort Worth, TX seeks a Track and Trace Associate for the brokerage division. You will monitor shipments, maintain driver relationships, and provide timely updates to customers across the ITS network.

The role emphasizes accurate communication, use of a TMS, and handling high-stress situations with composure. One year in transportation preferred, evening/night availability required. August 10 start date.