Night Lab Support Technician – Reference Lab

UnityPoint Health; Sioux City (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

UnityPoint Health- St. Luke's in Sioux City, IA is seeking a Laboratory Phlebotomy Specialist for full-time night shifts. You will interface the laboratory with the Reference Laboratory and Hospital customers, handle registrations in LIS and in the Laboratory Information System, and manage specimen processing and test ordering.

The role requires a High School diploma, 1 year of experience, and proficiency with data entry. An Associate’s degree is preferred.

Qualifications

• High School Diploma or equivalent is required.
• Associate’s degree is preferred.
• One year of work experience is required.
• Proficiency with Computer data entry functions is required.
• Experience in lab registration, order entry and specimen processing as well as experience with medical necessity requirements is preferred.

Responsibilities

• Provides specimen processing for reference laboratory outreach patient testing, and initiates inpatient processing, requiring handling of patient specimens.
• Assists lab outpatients in the collection process of specimens for testing.
• Monitors patients during more complex lab test procedures and patients being held for provider notification of test results.
• Uses the Lab and Mayo On-line test catalogs to ensure that the correct tests are ordered for providers and patients.
• Assists patients in the completion of Authorizations prior to release of test information.
• Initiates and resolves the problem patient specimen resolution process for the laboratory.
• Communicates and interacts with patients and their families, with compassion and empathy, both on the phone and at the lab department.
• Informs patients of potential denial by insurance, estimates appropriate costs and obtains appropriate ABN or Insurance Waiver according to insurance.
• Completes daily quality audits of the patient lab record.

Skills

Computer data entry

Education

High School Diploma or equivalent

Associate’s degree

Job description

UnityPoint Health- St. Luke's in Sioux City, IA is seeking a Laboratory Phlebotomy Specialist for full-time night shifts. You will interface the laboratory with the Reference Laboratory and Hospital customers, handle registrations in LIS and in the Laboratory Information System, and manage specimen processing and test ordering.

The role requires a High School diploma, 1 year of experience, and proficiency with data entry. An Associate’s degree is preferred.