Laboratory Support Technician-Phlebotomy

Socket.dev; Iowa (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Tuition reimbursement

Daily Pay

Job summary

UnityPoint Health- St. Luke's is seeking a hospital registrar for the reference laboratory to handle patient registrations, specimen processing, and related billing validation.

This full-time night shift role includes registration in HIS and LIS, handling approvals, and ensuring accurate test ordering and communication with providers and patients. Qualifications include a High School Diploma (associate degree preferred) and at least 1 year of experience, with proficiency in data entry.

Qualifications

• High School Diploma or equivalent required.
• One year of work experience required.
• Proficiency with computer data entry functions required.
• Experience in lab registration, order entry and specimen processing preferred.

Responsibilities

• Provides specimen processing for reference laboratory outreach patient testing and inpatient processing.
• Assists lab outpatients in collection process of specimens for testing.
• Monitors patients during complex lab test procedures and for provider notification of results.
• Uses Lab and LIS catalogs to ensure correct tests are ordered for providers and patients.
• Completes daily quality audits of the patient lab record.

Skills

Data entry

Laboratory support

Customer service

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Laboratory Information System

Job description

Overview

UnityPoint Health- St. Luke's

Full Time, Nights

8:30p- 7a (4-10 hr. shifts) rotating weekends and holidays

Interfacesthe laboratory to its Reference Laboratory and Hospital Customers by performing complex reference laboratory patient registrations as well as registrations for hospital laboratory outpatients, in both the Hospital Information System as well as in the Laboratory Information System. DeterminesReference Laboratory billing based onnumerouslocation codes for each facility. Orders all testing for the hospital laboratory in the Laboratory Information System, receives electronicordersand completes appropriately, anddeterminesandvalidatesmedical necessity of all lab orders in addition to obtainingappropriate diagnosesfrom providers. Verifies the integrity of Reference Lab outreach shipments, performs specimenprocessingand communicates with Outreach Reference Clients and various hospital departments. Communicates specimen deliveries with laboratory couriers, communicates and distributes test results to providers, clients, and patients, performs manual chargeentryand performs support functions for the pathologists, including medical examiner requests.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in.Here are just a few:

Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Join our team of experts and make a difference with UnityPoint Health.

Responsibilities

• Provides specimen processing for reference laboratory outreach patient testing, andinitiatesinpatient processing, requiring handling of patient specimens.
• Assistslab outpatients in the collection process of specimens for testing.
• Monitors patients during more complex lab test procedures and patients being held for provider notification of test results.
• Usesthe Lab and Mayo On-line test catalogs to ensure that the correct tests are ordered for providers and patients.
• Assists patients in the completion of Authorizations prior to release of test information.
• Initiates and resolves theproblempatient specimen resolution process for the laboratory.
• Communicates and interacts with patients and their families, with compassion and empathy, both on the phone and at the lab department.
• Informs patients of potential denial by insurance, estimatesappropriate costsand obtainsappropriate ABNor Insurance Waiver according to insurance. Adds modifiers and account notes asappropriate perregulations.
• Completes daily quality audits of the patient lab record.

Qualifications

Education:

• High School Diploma or equivalent required.
• Associate’s degree preferred.

Experience:

• One (1) year of work experience required.
• Proficiency with Computer data entry functions required.
• Experience in lab registration, order entry and specimen processing as well as experience with medical necessity requirements preferred.

License(s)/Certification(s):

• If designated to drive will be required to obtain OSHA Bio-Hazard Certification prior to transporting and maintain annually.
• Valid driver’s license when driving any vehicle for work-related reason required.