Night Hotel Operations Associate

The Crescent Hotels Group; Phoenix (AZ); On-site; USD 19,000 - 30,000; Full time

Job summary

Crescent Hotels & Resorts seeks an overnight team member to support Security, Housekeeping and Engineering. Responsibilities include patrolling, maintaining public areas, and addressing basic maintenance needs.

The role also covers safety, emergency response, and assisting with room turnover and F&B setup as needed. Requires 2 years' related experience and the ability to obtain required certifications.

Qualifications

• 2 years of experience in Hotel Security, Housekeeping or Engineering.
• Ability to obtain unarmed AZ DPS security guard certification.
• CPR and AED certification within reach.
• Food Handler and TIPS certifications needed.
• Clear English communication, written and verbal.

Responsibilities

• Patrol property inside and around the perimeter to identify risks.
• Maintain order with guests calmly and professionally.
• Respond to emergencies and train night shift on preparedness.
• Perform preventative maintenance tasks and complete work orders.
• Assist housekeeping with supplies and room turnover.
• Set up for Food & Beverage as needed.

Skills

English communication

Attention to detail

Integrity

De-escalation

Education

High school diploma or GED

CPR and AED certification

Food Handler

TIPS certification

Tools

MS Outlook

MS Word

Job description

Crescent Hotels & Resorts seeks an overnight team member to support Security, Housekeeping and Engineering. Responsibilities include patrolling, maintaining public areas, and addressing basic maintenance needs.

The role also covers safety, emergency response, and assisting with room turnover and F&B setup as needed. Requires 2 years' related experience and the ability to obtain required certifications.