Night Hospital Switchboard Operator – Emergency & Info

Beth-Israel-Lahey-Health; Newburyport (MA); On-site; USD 23,000 - 32,000; Part time

Job summary

Beth Israel Lahey Health is seeking a part-time Night Shift Switchboard Operator at Anna Jaques Hospital in Newburyport, MA. The role involves managing all switchboard activity, paging, and emergency communications to support visitors and staff.

Responsibilities include handling Code Blue/Red alerts, maintaining incident logs, training new operators, and ensuring patient privacy and courtesy at all times. Requires a High School diploma and 1–2 years of switchboard experience preferred.

Qualifications

• Must possess clear verbal and written communication with a diverse health care team.
• Ability to project clear overhead announcements for codes and emergencies.
• Commitment to professional conduct and patient privacy in a hospital environment.

Responsibilities

• Relays incoming, outgoing and interoffice calls on the hospital switchboard.
• Relays information via paging and beeper systems as needed.
• Responds to codes and emergencies (Code Blue, Red, 444) and maintains logs.

Skills

Verbal communication

Written communication

Announcement delivery

Education

High School diploma or GED

Tools

Switchboard hardware

Paging systems

Job description

Beth Israel Lahey Health is seeking a part-time Night Shift Switchboard Operator at Anna Jaques Hospital in Newburyport, MA. The role involves managing all switchboard activity, paging, and emergency communications to support visitors and staff.

Responsibilities include handling Code Blue/Red alerts, maintaining incident logs, training new operators, and ensuring patient privacy and courtesy at all times. Requires a High School diploma and 1–2 years of switchboard experience preferred.