Night Grocery Specialist: Elevated Customer Experience

Kroger Family of Companies; White Lake (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger Family of Companies is hiring for a department role focused on delivering outstanding customer experiences in-store. Assist the department manager to meet sales and profit goals while upholding quality standards and the Customer 1st strategy.

Maintain a safe, clean environment and provide accurate product information to customers. Responsibilities include helping customers with product questions, stocking inventory, monitoring freshness and temperature logs, and reporting discrepancies or

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and logs.
• Reinforce safety programs and identify unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and report safety risks.

Skills

Stress management

Basic math

Effective communication

Retail experience

Second language

Job description

Kroger Family of Companies is hiring for a department role focused on delivering outstanding customer experiences in-store. Assist the department manager to meet sales and profit goals while upholding quality standards and the Customer 1st strategy.

Maintain a safe, clean environment and provide accurate product information to customers. Responsibilities include helping customers with product questions, stocking inventory, monitoring freshness and temperature logs, and reporting discrepancies or