Night Grocery Specialist - Customer-First & Freshness

Kroger Family of Companies; Anchorage (AK); On-site; USD 21,000 - 25,000; Full time

Job summary

The Kroger Family of Companies in Anchorage, AK seeks a Customer Service Associate to deliver outstanding service and maintain a safe, clean store environment. You will assist the department manager in achieving department goals, answer questions about products, handle inventories, and uphold food safety standards while creating an inviting shopping experience for customers.

You'll respond to customer needs, promote store initiatives, and report safety concerns promptly to management, ensuring

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products sold within the department and respond to questions and suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality, review sell-by dates and take appropriate action.

Skills

Stress management

Communication skills

Math basics

Job description

The Kroger Family of Companies in Anchorage, AK seeks a Customer Service Associate to deliver outstanding service and maintain a safe, clean store environment. You will assist the department manager in achieving department goals, answer questions about products, handle inventories, and uphold food safety standards while creating an inviting shopping experience for customers.

You'll respond to customer needs, promote store initiatives, and report safety concerns promptly to management, ensuring