Night Grocery Associate: Fresh Service & Safety

Kroger Family of Companies; Erie (CO); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger Family of Companies is seeking a customer service-oriented role in Colorado to create an outstanding experience for shoppers in a safe, clean environment. You will assist the department manager in achieving sales and profit goals and uphold our Customer 1st strategy and core values such as respect, honesty, and safety.

Responsibilities include helping customers, stocking merchandise, knowing products, suggesting items, checking freshness, maintaining temperature logs, and reporting issues

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions
• Recommend grocery items to customers and inform them of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by inspecting equipment and notify appropriate department or store manager of repairs
• Notify management of customer or employee accidents
• Report safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Customer service

Communication

Stress management

Job description

Kroger Family of Companies is seeking a customer service-oriented role in Colorado to create an outstanding experience for shoppers in a safe, clean environment. You will assist the department manager in achieving sales and profit goals and uphold our Customer 1st strategy and core values such as respect, honesty, and safety.

Responsibilities include helping customers, stocking merchandise, knowing products, suggesting items, checking freshness, maintaining temperature logs, and reporting issues