Night Grocery Specialist – Customer Experience

The Kroger Co.; Fort Wayne (IN); Presencial; USD 25.000 - 37.000; Jornada completa

Descripción de la vacante

The Kroger Co. in Fort Wayne, IN is seeking a frontline associate to deliver outstanding customer service and maintain a safe, clean store environment.

You will assist the department manager in achieving sales goals, answer questions about products, and ensure quality standards across the department. Responsibilities include helping customers, stocking and labeling products, and staying informed about promotions and safety guidelines.

Formación

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience
• Second language (speaking, reading and/or writing)

Responsabilidades

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of department products and respond to questions with suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates.
• Label, stock, and inventory department merchandise; provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Ensure safety programs and identify unsafe conditions.

Conocimientos

Stress management

Basic math

Effective communication

Descripción del empleo

The Kroger Co. in Fort Wayne, IN is seeking a frontline associate to deliver outstanding customer service and maintain a safe, clean store environment.

You will assist the department manager in achieving sales goals, answer questions about products, and ensure quality standards across the department. Responsibilities include helping customers, stocking and labeling products, and staying informed about promotions and safety guidelines.