Night Grocery Service Specialist

Smith's Food & Drug Centers; West Wendover (NV); On-site; USD 25,000 - 32,000; Full time

Job summary

Smith's Food & Drug Centers is seeking team members to deliver outstanding customer service and maintain a safe, clean store environment in West Wendover, NV. You will assist the department manager in achieving sales and profit objectives while upholding quality standards and safety policies.

This role emphasizes the Customer 1st approach, values like respect and integrity, and teamwork to ensure customers feel welcome and well served across departments.

Qualifications

• Minimum: Ability to handle stressful situations
• Minimum: Knowledge of basic math (counting, addition, and subtraction)
• Minimum: Effective communication skills
• Desired: Any retail experience
• Desired: Second language spoken/written
• Desired: Promote trust and respect among associates
• Desired: Create welcoming environment for customers and answer questions
• Desired: Knowledge of products and suggest alternatives
• Desired: Inform about grocery specials and promotions
• Desired: Ensure product quality and stock merchandise
• Desired: Report discrepancies to department manager
• Desired: Maintain positive attitude
• Desired: Stay current with ads and promotions
• Desired: Adhere to food safety regulations and temperature logs
• Desired: Report safety risks and accidents
• Desired: Notify management of incidents
• Desired: Perform essential job functions with/without accommodation

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company''s core values of respect, honesty, integrity, diversity, inclusion and safety.

Skills

Stress management

Basic math

Communication skills

Job description

Smith's Food & Drug Centers is seeking team members to deliver outstanding customer service and maintain a safe, clean store environment in West Wendover, NV. You will assist the department manager in achieving sales and profit objectives while upholding quality standards and safety policies.

This role emphasizes the Customer 1st approach, values like respect and integrity, and teamwork to ensure customers feel welcome and well served across departments.