Night Grocery Dept Lead — Elevate Customer Service

Pick 'n Save; Town of Brookfield (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program (EAP)

Associate discounts

Tuition reimbursement

Career growth and training programs

Job summary

The Kroger Family of Companies is seeking a department leader in Brookfield, WI to drive exceptional customer service and safe, clean environments. You will supervise department functions, manage scheduling, training, budgeting, inventory, and promotions in a fast-paced grocery setting.

Ideal candidates have grocery experience, strong math skills, and a commitment to safety and integrity. This on-site role offers growth opportunities and competitive benefits.

Qualifications

• Knowledge of basic math for daily operations
• Ability to handle stressful situations
• High school education or equivalent preferred
• Grocery experience preferred

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates about company, department, and job specifics.
• Collaborate with associates and promote teamwork to achieve store goals.
• Establish performance goals for department and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates and participate in performance appraisals.
• Adhere to laws and company guidelines.
• Know products in the department and answer questions.

Skills

Customer service excellence

Team leadership

Communication

Inventory management

Conflict resolution

Education

High school diploma or equivalent

Job description

The Kroger Family of Companies is seeking a department leader in Brookfield, WI to drive exceptional customer service and safe, clean environments. You will supervise department functions, manage scheduling, training, budgeting, inventory, and promotions in a fast-paced grocery setting.

Ideal candidates have grocery experience, strong math skills, and a commitment to safety and integrity. This on-site role offers growth opportunities and competitive benefits.