Night Grocery Dept Lead — Service & Team Growth

Kroger; Monroe (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Paid time off

Job summary

Kroger is seeking an on-site department supervisor at our Monroe, WI store to lead grocery operations and deliver outstanding customer experiences. You will direct all department duties, manage daily functions, and partner with store leadership to meet sales and service goals.

Embrace our Customer 1st strategy while upholding safety, integrity, and teamwork. You will train associates, plan schedules, manage inventories and pricing, and implement promotions.

Qualifications

• Knowledge of basic math to handle pricing and transactions.
• Ability to handle stressful situations in a busy store environment.
• High school education or equivalent preferred.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates clearly.
• Collaborate with associates and promote teamwork to meet store goals.
• Establish department performance goals and empower staff to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates on performance and participate in evaluations.
• Adhere to laws and company guidelines.
• Gain knowledge of products and respond to customer questions.
• Offer product samples to customers.
• Inform customers of grocery specials.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions with store management.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Implement promotional plans for the department.
• Stay current with ads and promotions.
• Monitor and control department expenses.
• Assist management with budget, P&L and financial reports.
• Maintain inventory awareness and note discrepancies.
• Schedule price changes and update shelf tags.
• Plan, organize and supervise inventory processes.
• Train staff on inventory, stocking and ordering.
• Adhere to food safety regulations and temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and arrange repairs as needed.
• Notify management of accidents, safety risks or wrongdoing.
• Handle customer/employee conflicts calmly and professionally.
• Ensure privacy and integrity of customer and business information.
• Provide support to minors, people with special needs, and older adults.
• Perform essential job functions with or without accommodation.

Skills

Basic math

Grocery experience

Handling stress

Education

High school education or equivalent

Job description

Kroger is seeking an on-site department supervisor at our Monroe, WI store to lead grocery operations and deliver outstanding customer experiences. You will direct all department duties, manage daily functions, and partner with store leadership to meet sales and service goals.

Embrace our Customer 1st strategy while upholding safety, integrity, and teamwork. You will train associates, plan schedules, manage inventories and pricing, and implement promotions.