Night Grocery Dept Lead - Customer Experience & Operations

Kroger Co.; Commerce City (CO); On-site; USD 42,000 - 58,000; Full time

Job summary

Kroger Co. in Commerce City, CO is seeking a department supervisor to deliver outstanding customer service and maintain a safe, clean environment. You will support day-to-day Grocery Operations, monitor quality standards, and lead associates in the absence of the night department leader.

You will establish department goals, train staff, execute promotions, manage inventory, and ensure accurate pricing and adherence to safety policies. This role offers growth within a large retail network.

Qualifications

• 18 years of age
• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Responsibilities

• Adhere to all local, state, federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Train and develop associates on performance of their job.
• Create an environment that enables customers to feel welcome, important and appreciated by informing customers of specials, answering questions regarding products sold within the department and throughout the store and make suggestions about products.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions and ensure merchandising standards are met throughout all areas of responsibility.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the Grocery department.
• Operate register, handle money, process coupons and tender payment.
• Help control expenses for the department.
• Ability to bend, squat, kneel, and lift/carry objects up to 50 pounds throughout shift.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule appropriately for all price change activity.
• Perform price changes and ensure overall price integrity.
• Assist the night department leader with the inventory process.
• Train department associates on achieving and maintaining inventory/stocking, CAO and Key Retailing standards.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Operate equipment safely and efficiently.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks or issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Job description

Kroger Co. in Commerce City, CO is seeking a department supervisor to deliver outstanding customer service and maintain a safe, clean environment. You will support day-to-day Grocery Operations, monitor quality standards, and lead associates in the absence of the night department leader.

You will establish department goals, train staff, execute promotions, manage inventory, and ensure accurate pricing and adherence to safety policies. This role offers growth within a large retail network.