Night Grocery Associate: Freshness & Service Pro

Kroger; Bartonville (AL); On-site; USD 20,000 - 28,000; Full time

Job summary

Kroger is seeking a role focused on delivering outstanding customer service in a fast-paced grocery environment. You will assist the department manager in achieving sales and profit goals while maintaining a safe, clean store where customers feel valued and welcome.

Applicants should be capable of handling stressful situations, possess basic math skills, and communicate effectively with customers and teammates. Prior retail experience and bilingual abilities are a plus.

Qualifications

• Ability to remain calm under pressure while assisting customers and teammates.
• Basic math skills for counting, giving change, and transactions.
• Strong communication skills to inform customers and collaborate with coworkers.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with informed suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates for freshness.
• Label, stock and inventory department merchandise and ensure fresh products are provided.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads and promotions.
• Adhere to food safety regulations and ensure proper temperatures in cases and coolers.
• Reinforce safety programs and identify unsafe conditions, notifying management.
• Inspect equipment and report items needing repair to appropriate personnel.
• Notify management of accidents, safety risks, and potential fraud.
• Perform essential job functions with or without reasonable accommodations.

Skills

Effective communication

Stress management

Basic math

Job description

Kroger is seeking a role focused on delivering outstanding customer service in a fast-paced grocery environment. You will assist the department manager in achieving sales and profit goals while maintaining a safe, clean store where customers feel valued and welcome.

Applicants should be capable of handling stressful situations, possess basic math skills, and communicate effectively with customers and teammates. Prior retail experience and bilingual abilities are a plus.