Evening Grocery Associate: Customer-First Service

Kroger; Plano (TX); On-site; USD 36,000 - 45,000; Full time

Job summary

Kroger is seeking a customer-focused associate in-store to help deliver an outstanding shopping experience. You will assist the department manager in achieving sales and profit goals, respond to customer questions, and ensure a clean, safe store environment.

The role emphasizes friendly service, product knowledge, and adherence to safety guidelines. The position requires the ability to handle stressful situations, basic math skills, and effective communication in a fast-paced retail setting,

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.
• Comfort with customer interactions.

Responsibilities

• Assist the department manager in achieving sales and profit goals.
• Answer questions about products and help customers find items.
• Maintain a safe and clean environment for customers and associates.
• Check product quality and review sell-by dates for freshness.
• Label, stock, and inventory department merchandise; provide fresh products.
• Report discrepancies to the department manager and communicate with the team.
• Adhere to food safety regulations and maintain temperature logs.
• Notify management of accidents or safety concerns.

Skills

Stress management

Basic math

Customer service

Second language

Job description

Kroger is seeking a customer-focused associate in-store to help deliver an outstanding shopping experience. You will assist the department manager in achieving sales and profit goals, respond to customer questions, and ensure a clean, safe store environment.

The role emphasizes friendly service, product knowledge, and adherence to safety guidelines. The position requires the ability to handle stressful situations, basic math skills, and effective communication in a fast-paced retail setting,