Night Grocery Associate — Customer-First Service

Kroger Family of Companies; Southlake (TX); Vor Ort; USD 25.000 - 32.000; Vollzeit

Zusammenfassung

Kroger Family of Companies is seeking a dedicated Customer Service Associate to deliver outstanding service and maintain a clean, safe store environment in Texas.

You will assist the department manager in achieving sales and profit goals, answer product questions, and help customers with their needs while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

Qualifikationen

• Ability to handle stressful situations.
• Basic math skills for counting and transactions.
• Effective communication with customers and team members.

Aufgaben

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions; suggest items to customers.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness; review sell-by dates and take action.
• Label, stock and inventory department merchandise; provide fresh products ordered by customers.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines; ensure proper temperatures and logs.
• Reinforce safety programs by following procedures and reporting unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Notify management of accidents; report safety risks and illegal activity.

Kenntnisse

Stress management

Basic math

Effective communication

Jobbeschreibung

Kroger Family of Companies is seeking a dedicated Customer Service Associate to deliver outstanding service and maintain a clean, safe store environment in Texas.

You will assist the department manager in achieving sales and profit goals, answer product questions, and help customers with their needs while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.