Night Front Desk Specialist – Patient Access

Tenet Healthcare; Nacogdoches (TX); On-site; USD 19,000 - 22,000; Part time

Job summary

Conifer Health, at Nacogdoches Medical Center, is seeking a part-time receptionist/customer service representative for night shifts (7PM–7AM, weekends). The role involves greeting patients, handling PBX calls, quick demographic registration, and explaining hospital forms with attention to compliance and patient privacy.

Candidates should have a HS diploma or GED, 0–1 year in customer service, and basic medical terminology knowledge.

Qualifications

• High School Diploma or GED required.
• 0–1 year in a Customer Service role preferred.
• Some college coursework is preferred.

Responsibilities

• Greet customers and provide world-class service.
• Answer inbound/outbound calls and operate PBX.
• Register demographic data and explain hospital forms.

Skills

Typing 35 wpm

PC/CRT knowledge

Customer service

Hospital environment knowledge

Oral and written communication

Medical terminology understanding

Education

High School Diploma or GED

Some college coursework

0–1 year customer service experience

Tools

PBX system

Job description

Conifer Health, at Nacogdoches Medical Center, is seeking a part-time receptionist/customer service representative for night shifts (7PM–7AM, weekends). The role involves greeting patients, handling PBX calls, quick demographic registration, and explaining hospital forms with attention to compliance and patient privacy.

Candidates should have a HS diploma or GED, 0–1 year in customer service, and basic medical terminology knowledge.