Evening Front Desk & Security Concierge

FirstService Residential; Town of Florida (NY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Full benefits

Paid holidays

401k with company match

Job summary

FirstService Residential in New York is seeking a Front Desk Associate to work independently, greet residents, monitor access control, and operate electronic security systems while maintaining daily logs and forms.

The role requires strong customer service, communications skills, and the ability to respond to emergencies. Schedule: Thursday–Sunday, 2:45pm–11:15pm; offers comprehensive benefits and a 401k with company match.

Qualifications

• High school diploma or equivalent preferred.
• College courses in business or hospitality preferred.
• 2–3 years of business experience preferred.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Emergency procedures

Access control

Multitasking

Written communication

Multilingual

Education

High school diploma or equivalency

College courses in business or hospitality

2–3 years business experience

Tools

Information systems literacy

Job description

FirstService Residential in New York is seeking a Front Desk Associate to work independently, greet residents, monitor access control, and operate electronic security systems while maintaining daily logs and forms.

The role requires strong customer service, communications skills, and the ability to respond to emergencies. Schedule: Thursday–Sunday, 2:45pm–11:15pm; offers comprehensive benefits and a 401k with company match.