Evening Front Desk & Security Concierge

FirstService Residential; Town of Florida (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision

401k with company match

Occasional travel for training

Job summary

FirstService Residential is seeking a Front Desk Associate in New York to welcome residents, handle guests, and manage access and security systems. You will document daily logs and respond to emergencies while providing courteous service in a fast-paced environment.

The role is full-time with a Sunday-Thursday schedule (2:30pm–11:00pm). Benefits include medical plans, dental and vision options, paid time off, and a 401k with company match; occasional travel for training may be required.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Multitask

Emergency response

Interpersonal skills

Written communication

Fluency in multiple languages

Education

High school diploma

Business/hospitality courses

Tools

Computer literacy

Job description

FirstService Residential is seeking a Front Desk Associate in New York to welcome residents, handle guests, and manage access and security systems. You will document daily logs and respond to emergencies while providing courteous service in a fast-paced environment.

The role is full-time with a Sunday-Thursday schedule (2:30pm–11:00pm). Benefits include medical plans, dental and vision options, paid time off, and a 401k with company match; occasional travel for training may be required.