Night Front Desk Auditor & Guest Services Pro

Mankato Hilton Garden Inn; Mankato (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical & Dental Insurance

PTO

Competitive Pay

401(k) Retirement Savings Plan

Life Insurance

Disability Insurance

Hotel Room Discounts

Ongoing Training and CareerDevelopment

Job summary

Mankato Hilton Garden Inn is seeking a friendly Night Auditor to join our fast-paced front desk team. You will handle check-in/check-out, cashiering, and guest inquiries with a focus on accuracy and guest satisfaction.

Responsibilities include reviewing guaranteed arrivals, processing payments, and maintaining the front desk and related records. Previous hospitality or customer service experience is preferred; high school diploma required. Medical/dental, PTO, and other benefits are offered.

Qualifications

• High school diploma required.
• Experience in hospitality or guest services preferred.
• Experience handling cash and basic math skills required.

Responsibilities

• Greet and assist guests during check-in and checkout.
• Process payments and verify credit cards.
• Address guest inquiries and resolve issues or offer alternatives as needed.
• Maintain front desk areas and assist other hotel departments as required.
• Document incidents and maintain maintenance logs as needed.

Skills

Customer service

Cash handling

Attention to detail

Hospitality experience

Cashier experience

Education

High School diploma/GED

Job description

Mankato Hilton Garden Inn is seeking a friendly Night Auditor to join our fast-paced front desk team. You will handle check-in/check-out, cashiering, and guest inquiries with a focus on accuracy and guest satisfaction.

Responsibilities include reviewing guaranteed arrivals, processing payments, and maintaining the front desk and related records. Previous hospitality or customer service experience is preferred; high school diploma required. Medical/dental, PTO, and other benefits are offered.