Night Front Desk Auditor — Guest Service & Accounting

Grand Casino Mille Lacs & Hinckley; Hinckley (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401k

Tuition reimbursement

Birthday gifts

Job summary

Grand Casino Mille Lacs & Hinckley is seeking a Hotel Night Auditor to greet guests, handle reservations and payments, and safeguard guest information. You will balance reports, reconcile accounts and produce management reports for the hotel administration and finance teams.

The role requires attention to detail, strong guest service, and the ability to work overnight shifts within a team-driven environment in Hinckley, Minnesota.

Qualifications

• High School Diploma or GED or equivalent experience.
• Six months accounting or audit experience preferred.
• Three months front desk or rooms controller experience preferred.

Responsibilities

• Greet guests courteously and professionally at the front desk.
• Assist with reservations, process payments and protect guest information.
• Provide accurate information about services and amenities available.
• Balance reports from previous shifts and prepare management reports.
• Audit guest records for accuracy and completeness and verify charges.
• Assist in collecting incomplete payment forms and reconciling accounts.
• Maintain knowledge of property events to inform guests as needed.
• Support hotel operations to ensure high guest satisfaction.

Skills

Attention to detail

Guest service

Verbal and written communication

Organization

Overnights readiness

Teamwork

Punctuality

Education

High School Diploma or GED

Job description

Grand Casino Mille Lacs & Hinckley is seeking a Hotel Night Auditor to greet guests, handle reservations and payments, and safeguard guest information. You will balance reports, reconcile accounts and produce management reports for the hotel administration and finance teams.

The role requires attention to detail, strong guest service, and the ability to work overnight shifts within a team-driven environment in Hinckley, Minnesota.