Night Front Desk Auditor & Guest Concierge

Concord Hospitality Brand; Raleigh (NC); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical/dental/vision

Life insurance

Disability

401K

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality is seeking a Front Desk Night Auditor to deliver exceptional hospitality during overnight hours. You will handle check-ins and check-outs, process transactions, monitor lobby activity, and ensure guest safety and comfort throughout the night.

This part-time overnight role starts at $16/hour and offers a company culture that values service, teamwork and personal development. Full-time benefits are available to eligible associates, including medical/dental/vision, life

Qualifications

• Overnight availability and ability to work with minimal supervision.
• Commitment to guest service and safety.

Responsibilities

• Process credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etc
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Job description

Concord Hospitality is seeking a Front Desk Night Auditor to deliver exceptional hospitality during overnight hours. You will handle check-ins and check-outs, process transactions, monitor lobby activity, and ensure guest safety and comfort throughout the night.

This part-time overnight role starts at $16/hour and offers a company culture that values service, teamwork and personal development. Full-time benefits are available to eligible associates, including medical/dental/vision, life