Night Front Desk Auditor — Create WOW Guest Experiences

BENCHMARK; Bend (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Pyramid Global Hospitality operates a reimagined Bend, Oregon property seeking a Night Auditor. You will check guests in/out, provide local area information, and uphold nightly audit tasks with accuracy while delivering memorable guest service for a world-class property.

The ideal candidate is detail-oriented, friendly, and capable of working the overnight shift with flexibility on weekends and holidays to WOW guests and uphold brand standards.

Qualifications

• High school diploma or equivalent.
• Must be able to work overnight hours including weekends and holidays.
• Excellent verbal and written communication.
• Ability to stand for the duration of the shift.
• Desire to make a meaningful impact on guests.

Responsibilities

• Check guests in and out, registering guests and recording accurate information.
• Serve as a resource on hotel amenities and local area information.
• Resolve issues and WOW guests through proactive recovery.
• Promote and sell hotel programs and services.
• Maintain nightly audit procedures, reports, and cash handling with accuracy.
• Communicate with the manager on duty and other departments as needed.

Skills

Attention to detail

Customer service

Communication skills

Overnight availability

Computer skills

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality operates a reimagined Bend, Oregon property seeking a Night Auditor. You will check guests in/out, provide local area information, and uphold nightly audit tasks with accuracy while delivering memorable guest service for a world-class property.

The ideal candidate is detail-oriented, friendly, and capable of working the overnight shift with flexibility on weekends and holidays to WOW guests and uphold brand standards.