Night Front Desk Agent — VIP Guest Experience

Schulte Hospitality Group; St. Louis (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Daily pay

Telemedicine & mental health care

Health insurance options

401k plan with company match

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Discount marketplace discounts

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our Front Desk team in a fast-paced hotel environment. You will greet guests, manage check-in/check-out, and handle calls with a friendly, professional demeanor while ensuring accurate cash handling and data privacy.

We value hospitality, teamwork, and dependable service. Prior front desk experience and strong communication are essential for success in this role.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Excellent communication and time management skills.

Responsibilities

• Greet guests with personal recognition and warmth.
• Answer calls promptly and assist or transfer as needed.
• Handle cash drops and report discrepancies to management.
• Maintain a clean, organized front desk area.
• Assist with lobby activation and guest data handling.
• Ensure proper identification and payment documentation at check-in.

Skills

Front desk operations knowledge

Customer service

Verbal and written communication

Time management

Cash handling

Education

High School diploma

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our Front Desk team in a fast-paced hotel environment. You will greet guests, manage check-in/check-out, and handle calls with a friendly, professional demeanor while ensuring accurate cash handling and data privacy.

We value hospitality, teamwork, and dependable service. Prior front desk experience and strong communication are essential for success in this role.